Terms and Conditions

Moroccan Madness Adventures

Terms and Conditions

Moroccan Madness Adventures


Solo Travellers
We believe single travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and single travellers on these itineraries must pay the single trip price.

Transportation
Please note that there is a lot of fast paced travel on this itinerary which necessitates some long travel days in our mini van. We feel that if you enter this trip with this knowledge and expectation, you will appreciate even more the variety of locations we are able to include in this itinerary.

We use a minivan that is suited to the size of the group and so possibly every seat will be used. The legroom in the minivan is possibly smaller than you may be used to and you may therefore find space a little cramped. It is not a legal requirement in buses in Morocco so your vehicle may not be equipped with seat belts. The minivans have air conditioning, however summer temperatures in Morocco can easily reach 50 celsius and if the outside temperature is so hot the air conditioning system will not be able to cool the bus to the temperatures you may be used to.

WEATHER
The climate in Morocco can be both very hot during the day in the summer months (up to 50°C) and cold at night in the mountains in autumn, early spring and winter (down to -6°C). Summer months, from April to September are very hot throughout Morocco. Winter months November to March can be cool to cold, especially in the Atlas Mountains, with high probability of snowfall. Most Moroccan buildings are not equipped with heating, so without proper layers you will be cold at night. Please ensure you bring clothing that is suitable for the months you are travelling in. Check current temperatures before you leave.

Accommodation
All accommodation is booked in traditional hotels or guest houses, these will naturally vary a little in standard and facilities: some may not have elevators, air-conditioning or English-speaking staff, but they are all locally-run, with some traditional character, and in central locations ideal for exploring the local area. Hotels are generally in the ville nouvelle where there is a choice because the standard of hotels is generally higher, and because some travellers find the medinas at night a little confronting.

From the airport
Taxis are readily available at the exit from the airport, it will take approx 1 hr depending on traffic (35km) to the hotel and the cost is around 300dh. Negotiate the price before you agree to a ride.

You can also take a train to Casa Voyager Station. From there, take a 10 minute taxi drive to the Hotel for around 20dh.

When you check in to your joining hotel you will see a note in reception from your tour guide telling you the time and place for your introduction meeting. These are usually at 6pm and will include a run through of the tour. No other activities will be planned for this day. Check in time will usually be in the afternoon although some hotels may be able to provide luggage storage beforehand.

If you are arriving later and will miss the Welcome Meeting, your guide will leave a note at reception for you with any information you may need, and with morning instructions for the next day.

Laundry
Some hotels may offer laundry facilities for a charge and some locations may have cheaper public laundry facilities however there may be times when you will want to or have to do your own laundry so we suggest you bring non-polluting/biodegradable soap.

Climate:
The climate in Morocco is Mediterranean along the coast, becoming more extreme towards the interior of the country. The winter months are from October to March and are characterised by cold nights and pleasant days. Summer is from April to September and starts off very pleasantly with moderate temperatures until mid-June when temperatures get extremely hot, to return to more moderate heat in late September. Inland, the climate is very dry and high temperatures predominate during the day for most of the year, except in the higher mountain areas. It rains generally only in short bursts in the period from the beginning of November until March. Electricity:
Morocco uses 220V, 50Hz and plugs are two prong rounded (as for Europe).

Languages:
Arabic is the official language of Morocco, spoken in the distinctive Moroccan dialect. Approximately 40% of the population (mainly in rural areas) speak Berber in one of its three different dialects (Tarafit, Tashelhiyt and Tamazight).

French is Morocco's unofficial second language and is taught universally, serving as the country's primary language in economics and commerce, as well as being widely used in education and government. Many Moroccans in the north of the country speak Spanish and English is widely spoken in tourist areas.

Capital city: Rabat
Principal ethnic groups: 30% Arab, 60% Berber

Religion :
Islam is the official state religion with almost the entire population being Sunni Muslim. 1% are Christian and about 0.2% are Jewish.

Money Exchange
The local currency in Morocco is the Moroccan Dirham (MAD).
ATMs are very common in Morocco however there are no guarantees that your credit or debit cards will actually work - check with your bank before departure and travel with more than one type of card where possible. It’s advisable to travel with a combination of card and cash

Visa cards are the most widely accepted credit cards, but are generally only useful for larger/expensive purchases. You should be aware that a fee usually applies when purchasing anything with a credit card.

The foreign currency most commonly accepted in Morocco is the Euro. You will be able to exchange Euros, as well as GBP and USD at money exchange offices in major cities.

As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com

Tipping
Morocco has a strong tipping culture - it is customary and even expected to tip small service providers such as restaurant and bar waiters, hotel staff, reception, cleaning personnel, bell boys, taxis and van drivers. Tips are regarded as an essential means of supplementing income for those working in the tourism industry.

Even though this might not be customary to you, nor such common practice in your home country, it is generally expected and of great significance to the people who will be assisting you during your travels.

Depending on your preference and/or that of the group, you may choose to tip individually, organise the tipping with your travelling companions, or, your guide will offer to collect the tip money at the beginning of your tour and tip as a group with your participation as the tour progresses. A recommendation for tipping small service providers is about $3 USD per day, depending on the quality of the service (this does not include your guide).

Feel free to ask your guide for the breakdown/distribution of the tips. Note that if you have been very disappointed by a particular service, please inform your guide right away, and the tip will be adjusted accordingly.

Also, at the end of your trip if you felt your guide did an outstanding job, tipping is also expected and appreciated. The precise amount is entirely a personal preference, however $35-40 USD per person per week can be used as a general guideline.

Health
Please note inoculations may be required for the country visited. It is your responsibility to consult with your travel doctor for up to date medical travel information well before departure.

There are no specific health requirements for this trip. However, you should consult your doctor for up-to-date medical travel information before departure. We recommend that you carry a First Aid kit, hand sanitisers / antibacterial wipes as well as any personal medical requirements . Please be aware that we are in remote areas and away from medical facilities for some time during this trip, and for legal reasons our leaders are prohibited from administering any type of drug including headache tablets, antibiotics, etc.

When selecting your trip please carefully read the brochure and itinerary and assess your ability to cope with our style of travel. Please contact us at moroccanmadnessadventures@gmail.com should you require any clarification on what is involved on your itinerary. Moroccan Madness Adventures reserves the right to exclude any traveller from all or part of a trip without refund if in the reasonable opinion of our guide they are unable to complete the itinerary without undue risk to themselves and/or the rest of the group.

Minimum Age
You must be 18 to travel unaccompanied on a Moroccan Madness Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

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